CUSTOMISED ORDERS AND ENQUIRIES
DESIGN ALTERATION
If you want to get one of the pre-existing designs and have it customised with extra fittings, extra studs, etc., you need to send an email through with the following information:
- The pre-existing design you want customised
- A written description of what you want added
- Drawings to illustrate the changes you want
- Your measurements and any other relevant size information so it can be made to size
You will be provided with a quote based on the additions you've requested, along with an estimated time of arrival for the completion of your product. This ETA will be based upon any pre-existing orders I have on the system; please specify if you need it rushed as I'll be able to quote for express rates accordingly.
Full payment will be required for your order to proceed; no refunds will be given for cancellations unless I'm contacted within 24 hours of your payment being made. After the 24 hour mark, I'll get a start on your product.
CUSTOM DESIGNS
For custom designs, you will need to email your enquiry through with the following information:
PLEASE NOTE: Depending on what you want me to make, some options may not be viable for the design you have in mind. You will
be informed if this is the case and alternatives will be discussed.
Also note that some materials may be out of stock; you will be informed if this is the case and we'll go through
other alternatives to best match what you have in mind. Otherwise if you're fine to wait the restocking time, I can go
ahead with your design however will not be able to guarantee the full express service for it.
For the sake of ease, I can hold a Skype video/share screen call with you whilst I make any necessary adjustments to your design, where you can point out any further adjustments you want, changes or clarifications. If this is possible for you, I'd highly recommend this to ensure we're both on the exact page in making your design as exact to your specifications as I can.
Otherwise if you're in the Sydney region, we can organise a sizing appointment for you and we can discuss your design and any concerns/clarifications in person.
Once your design has been finalised, you will be emailed your quote and a full set of drawings of the design we've agreed on with the measurements included, which you will be required to sign off before I can start your order. If there are any discrepancies in the drawings at this point in time, please note them immediately so I can adjust your design accordingly, otherwise any sizing issues from this point after you've signed the drawing will not be reimbursed.
Along with the signed off drawings, full payment will be required for your order to proceed; no refunds will be given for cancellations unless I'm contacted within 24 hours of your payment being made. After the 24 hour mark, I'll get a start on your product.
For custom designs, you will need to email your enquiry through with the following information:
- Base Design/Front, Back, Right Side and Left Side drawings of the design you want me to make (relevant drawings will depend on what you want me to create
- A basic written description of what you want me to create
- Your measurements and any other relevant size information
- The materials you want it to be made of e.g. black belt leather with brass fittings etc.
PLEASE NOTE: Depending on what you want me to make, some options may not be viable for the design you have in mind. You will
be informed if this is the case and alternatives will be discussed.
Also note that some materials may be out of stock; you will be informed if this is the case and we'll go through
other alternatives to best match what you have in mind. Otherwise if you're fine to wait the restocking time, I can go
ahead with your design however will not be able to guarantee the full express service for it.
For the sake of ease, I can hold a Skype video/share screen call with you whilst I make any necessary adjustments to your design, where you can point out any further adjustments you want, changes or clarifications. If this is possible for you, I'd highly recommend this to ensure we're both on the exact page in making your design as exact to your specifications as I can.
Otherwise if you're in the Sydney region, we can organise a sizing appointment for you and we can discuss your design and any concerns/clarifications in person.
Once your design has been finalised, you will be emailed your quote and a full set of drawings of the design we've agreed on with the measurements included, which you will be required to sign off before I can start your order. If there are any discrepancies in the drawings at this point in time, please note them immediately so I can adjust your design accordingly, otherwise any sizing issues from this point after you've signed the drawing will not be reimbursed.
Along with the signed off drawings, full payment will be required for your order to proceed; no refunds will be given for cancellations unless I'm contacted within 24 hours of your payment being made. After the 24 hour mark, I'll get a start on your product.
CUSTOM EXAMPLES
THE RAE SET
THE RAE SET